M.Anila, Philippines – AirAsia has developed a number of safety measures before resuming its flights, including improved digital self-check-in procedures.
AirAsia check-in kiosks at airport terminals are designed to perform contactless transactions by scanning flight booking QR codes from mobile devices or printed boarding documents. Guests only need an online check-in to generate the code, which automatically activates the hollow.
“We look forward to flying with our guests as soon as the conditions allow,” said Ricky Isla, CEO of AirAsia Philippines. One way to do this is to maximize the power of technology in line with our vision of becoming a fully digital company.
To initiate a contactless transaction in a hollow space, guests are advised to check in first on the Erasia.com website or mobile app. The QR code generated on their mobile device or the document printed after check-in can then be scanned into the kiosk, which is always in “active mode” to read QR codes.
Scanning the QR code will automatically print the boarding pass and baggage tags without touching the kiosk screen.
Guests can check in on the AirAsia.com website and mobile app without interruption for up to 1 hour, 14 days before the scheduled departure time.
AirAsia’s mobile app will soon see an improvement where guests can scan their passports through the app, making the user experience more organized and smoother and easier to self-check in without contact. There are also plans to gradually add other features such as travel visa scanning capabilities in the near future.
Meanwhile, strictly enforced measures as part of safety procedures include physical distance at check-in and boarding queues.
Guests must have their body temperature checked by airport or airline personnel. Safety clothing such as face masks will also be required inside the aircraft, and all passengers will be encouraged to adhere to high personal hygiene throughout the flight.
Guests who experience COVID-19 symptoms during the flight are advised to seek help from the cabin crew, who are trained to handle medical conditions. The flight crew, who accompany the guests, said the signs would be kept at home for 14 days in compliance with government guidelines.
Safety equipment will be provided to ground and cabin crew, while all aircraft will be provided with antibacterial sanitizers that comply with the Bureau of Quarantine.
All AirAsia aircraft, equipped with hospital-standard high-efficiency Periculate Air (HEPA) filters, will also be sent after each flight following the use of disinfection, including the use of disinfectants. With the approval of the Bureau of Quarantine and the Civil Aviation Authority of the Philippines. .
AirAsia adheres to the advice and regulations of local government, civil aviation authorities, global and local health organizations, including the World Health Organization.
AirAsia continues to keep a close eye on the situation and reserves the right to announce further policies in line with recent developments.
Follow AirAsia on Twitter (@Ersia) and Facebook (Facebook / Erasia) for the latest updates, or contact our customer support team at support.irasia.com.
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